Read what people are saying
about Precision Garage Door in:
Vallejo, CA
Precision Garage Door of Sonoma & Napa Countyhas received 20 reviews, averaging 4.90 Stars:
Vallejo, CA
Product:
Vallejo, CA
The service technician Salvador maintained communication prior to arriving and during the repair service. He provided me with both an estimate to repair the door as well as cost estimates for replacing my garage doors. He thoroughly explained my options. I opted to have the door repaired and it actually works better now than it did before it needed repairing. I previously used Precision Garage Door service years ago, and will continue to use your service whenever I need any type of garage door service. Your technicians always demonstrate experience, technical expertise and knowledge, and work efficiently.
- Eric McWhorter
Vallejo, CA
Dear Mr Tanga I was very pleased with the initial work that your associate, Raymond Foster provided on my new garage install. But, I had to make another appointment to get another remote and a keychain remote. I had read some data on my newly installed door opener that I needed to ask Mr. Foster some questions about, so; I made another appointment. He didn’t show up or call to say he wasn’t coming for my appointment, so I was very upset. I made another appointment for, 9/29 and I guess there was a mixup because I didn’t get the call from Mr. Foster so he probably had other appointments and he could not ring me again. I totally understood. I have made another appointment for Wednesday, 10/1 from 4pm- 6pm. Hopefully, Mr. Foster can answer and resolve my questions on my new install and provide the remotes that I requested. As I said, I was pleased with the service that Mr. Foster provided. He has very good customer service. I just did’t like the no show, no call. Thank you, Mr Tanga for giving me an opportunity to express my thoughts about your company. I will recommend your company to my neighbors. Sincerely, Judy Cameron
- Judy Cameron
Product:
Vallejo, CA
Outstanding customer service and repair from my service professional, Mr. Robinson.
- Lavonne Rochon
Product:
Vallejo, CA
If I can give y'all a Ten stars I would! I want to give the highest praise to your technician, Raymond Foster. He was professional from start to finish. He called ahead with an estimated time, arrived right on schedule, and immediately put us at ease with his friendly demeanor and deep knowledge of his work. My husband and I especially enjoyed that his name is also Raymond—it made us laugh and created an instant connection. Raymond carefully explained what was needed, answered our questions with patience, and clearly knew his craft inside and out. The entire project took about an hour, which I appreciated because it showed that he took the time to do the job right rather than rushing. Our new motor works perfectly, it’s so much quieter than our old piece and we feel an extra sense of relief & safety knowing the garage camera is now installed as well. We are very pleased with both the quality of service and the end result. Precision Garage Door truly lived up to its name, and I highly recommend this family-oriented company to anyone looking for reliable, top-notch service. Thank you, Raymond, for a job so well done
- Samia Little
Product:
Vallejo, CA
I highly recommend this company for anyone in need of garage door repair or service. From start to finish, the experience was seamless and professional. The technician, Adam, arrived on time, explained the issue clearly, and completed the repair with efficiency and precision. His attention to detail and pride in his workmanship were evident throughout. Equally commendable is the company’s management, who ensured excellent communication and follow-through, including timely documentation and a receipt for the service. It is rare to encounter such a combination of technical expertise, customer service, and professionalism. I would not hesitate to use their services again or refer them to others. A Trusted Service Company.
- R. Jackson
Product:
Vallejo, CA
Solved the problem.
- Robert Wood
Product:
Vallejo, CA
Raymond and Tyler were friendly, courteous and very efficient. Repair done in less than 15 minutes. Excellent service.
- Anton Franckeiss
Vallejo, CA
Raymond was great. Friendly helpful and very knowledgeable. He know all about our door as it was several years old. If we need anymore work done we will definitely use your service. Jan M.
- Jan M
Vallejo, CA
Received very quick response to my inquiry for service, scheduled technician for same day. Technician arrived early, quickly diagnosed the problem, provided alternatives for me to choose from and then very efficiently installed the new door opener and removed the old gear for me. Raymond was very knowledgeable and respectful, did a great job!
- Jojo Donetti
Product:
Vallejo, CA
Raymond was on time and helpful. Thanks for sending him
- Sharon Crosby
Vallejo, CA
Called late in the afternoon because our garage door wouldn’t open! They responded within and hour and fixed it within a half hour! Jordan was awesome and very personable! Will definitely share with friends! Thank you, Lane
- Lane Heckaman
Product:
Vallejo, CA
On 12/23 my Garage door cables tangled. Precision Garage Door responded quickly to my request for help. Jordan Beltran came to give me an estimate and fix the problem. Jordan was friendly, professional, quickly resolved the problem while explaining what he was doing. He also provided me tips on testing the garage door as well as some simple tasks I can do to maintain the door. I would not hesitate to call on this company and will recommend them to friends. I was extremely pleased with their quick response, professional team members, attention to details, and high level of customer service!
- C yran Morehouse
Vallejo, CA
Raymond did Great job and very quick, very professional. Cost was a little high, but it was a Saturday, and on short notice.
- Mike Cheap
Product:
Vallejo, CA
Precision Garage Door of Sonoma/Napa has always done an amazing job of repairing our garage door. Jordan gave us excellent customer service and is an amazing part of this company’s team. You will not be sorry if you go with this company!
- Andrea Mace
Vallejo, CA
I'm very pleased with the new opener, however, we were only able to get one iPhone to connect to the camera. The instructions suggested that I could connect by sharing with my wife's phone but when I tried to connect it wouldn't do it. I'm disappointed with that. Raymond is an excellent tech but it would but a great service if the tech could connect all the phones and iPad. This would have been a 5 star if all that would have worked! bob and ramona
- Bob Sampayan
Product:
Vallejo, CA
Setting an appointment was easy and it was set for the same day. Service technician call to let me know he was 30 minutes away. Raymond arrived exactly 30 minutes later. Experienced personnel are invaluable to a service company. I briefly explained my problem and Raymond quickly had a solution that worked the first time. 5 star rating for Raymond and Precision Door.
- Greg Young
Product:
Vallejo, CA
Precision sent my man Raymond F. once I realized I had a “Big,” problem with my garage door. He arrived within 45 minutes of calling. He diagnosed the problem, talked me through our options and rectified the problem. He was courteous and knowledgeable. I was happy with the service. Travis R.
- Travis Rail
Vallejo, CA
on time and professional
- Rebecca & Dennis Crociani
Vallejo, CA
Your rep arrived on time, knew his business, and gave us options on how to fix our problem.
- John Hopton
From calling and speaking to office, getting an incredibly fast appointment and person showed up at earliest appointment window..I was in shock! A good shock! Raymond was amazing! The garage door situation is much better now. He answered my questions and was very efficient. I can open the door with confidence..It has new springs as well and I will not be trapped in garage in an emergency. It was updated to meet new safety guidelines. He also showed me how to oil the door and what to avoid doing to not mess it up..tools near door etc. Very efficient and friendly.
- Laura