Read what people are saying
about Precision Garage Door
Precision Garage Door of Sonoma & Napa Countyhas received 3 reviews, averaging 4.00 Stars:
Vallejo, CA
Product:
Napa, CA
Technician Ray Foster was knowledgeable and efficient in accomplishing the repair. The only problem was a glitch in scheduling. My appointment, confirmed by text and email from the company, was between 10 am and 2 pm, but no one appeared by 2 pm. I called after 2 and was assured a tech would reach out. An hour later no contact had been made so I called again and the rep on the phone at 3 pm said that my appointment showed as being set between 4 and 8 that day, some in-office glitch I assume. I'm glad the repairman eventually arrived and fixed the problems. I wish I hadn't had to wait 4+ hours with no appearance or contact.
- Richard Bennett
Vallejo, CA
I'm very pleased with the new opener, however, we were only able to get one iPhone to connect to the camera. The instructions suggested that I could connect by sharing with my wife's phone but when I tried to connect it wouldn't do it. I'm disappointed with that. Raymond is an excellent tech but it would but a great service if the tech could connect all the phones and iPad. This would have been a 5 star if all that would have worked! bob and ramona
- Bob Sampayan
Product:
Dear Mr Tanga I was very pleased with the initial work that your associate, Raymond Foster provided on my new garage install. But, I had to make another appointment to get another remote and a keychain remote. I had read some data on my newly installed door opener that I needed to ask Mr. Foster some questions about, so; I made another appointment. He didn’t show up or call to say he wasn’t coming for my appointment, so I was very upset. I made another appointment for, 9/29 and I guess there was a mixup because I didn’t get the call from Mr. Foster so he probably had other appointments and he could not ring me again. I totally understood. I have made another appointment for Wednesday, 10/1 from 4pm- 6pm. Hopefully, Mr. Foster can answer and resolve my questions on my new install and provide the remotes that I requested. As I said, I was pleased with the service that Mr. Foster provided. He has very good customer service. I just did’t like the no show, no call. Thank you, Mr Tanga for giving me an opportunity to express my thoughts about your company. I will recommend your company to my neighbors. Sincerely, Judy Cameron
- Judy Cameron