Read what people are saying
about Precision Garage Door
Precision Garage Door of Sonoma & Napa Countyhas received 125 reviews, averaging 4.92 Stars:
Santa Rosa, CA
Benicia, CA
Raymond was excellent. Very thankful that Precision was able to send someone out as quickly as they did.
- Paul Demers
Product:
Dixon, CA
Excellent customer service. Raymond did great work and very knowledgeable. Highly recommend Precision
- Gari Newfeld
Product:
Napa, CA
Chase did excellent job
- Bill Collings
Napa, CA
Technician Ray Foster was knowledgeable and efficient in accomplishing the repair. The only problem was a glitch in scheduling. My appointment, confirmed by text and email from the company, was between 10 am and 2 pm, but no one appeared by 2 pm. I called after 2 and was assured a tech would reach out. An hour later no contact had been made so I called again and the rep on the phone at 3 pm said that my appointment showed as being set between 4 and 8 that day, some in-office glitch I assume. I'm glad the repairman eventually arrived and fixed the problems. I wish I hadn't had to wait 4+ hours with no appearance or contact.
- Richard Bennett
Healdsburg, CA
Everything was perfect… was on time … got right to the problem and fixed it… just what I expect… will use them again
- Randy Tusi
Yountville, CA
Problem solved by Raymond. He knew immediately what the cause was. Loved that he had the part in his truck. He was very professional and courteous. Your company is ever efficient. Thank you Jan Conn
- Janice Conn
Rio Vista, CA
The Installer was courteous and professional
- Willy Thompson
Product:
Sonoma, CA
Today’s (2025 August 04) service exceeded my expectations. The technician (Raymond Foster) arrived right on time, was courteous, and immediately assessed the issue with professionalism and clarity (garage door spring snapped and the wood holding the spring to the wall also snapped). He quickly pinpointed the problem, performed the necessary repairs efficiently, and took the time to walk me through options for future upgrades. I truly appreciated the transparent communication and expert recommendations. As a result, I committed to moving forward with a full upgrade to a new garage door and opener, and I’m looking forward to the next phase. To answer more directly: Did you meet my expectations? Yes, absolutely. Did you solve my problem? Yes, the repair was completed quickly and correctly. Were your representatives courteous and professional? Without a doubt. Were they helpful? Extremely — both in resolving the current issue and outlining next steps. Highly recommended based on today’s experience!
- Luis Velazquez
Sonoma, CA
Quick response, courteous service and competitive. What else can I say….call Precision and get it done.
- Johnny C
Product:
Windsor, CA
I did the traditional Google search for garage door repair. Precision had excellent reviews and your name was familiar. You were able to service quickly, which was important. These are all qualities that I look for with new vendors. I do, however, feel it is necessary to add a shout-out for the technician that performed the service. Though he was young, he was knowledgeable, friendly, helpful with additional suggestions, liked my dog :) and was so pleasant to have at my home.
- Jolynn Lima
Napa, CA
Chase the tech was great! Professional, knowledgeable, spotted the problem right off and had it fixed in no time. THANK YOU
- Eddie Goymerac
Product:
Sonoma, CA
Adam was very courteous and knowledgable about the door repair issue and resolved my problem
- Michael Kenton
Vallejo, CA
I highly recommend this company for anyone in need of garage door repair or service. From start to finish, the experience was seamless and professional. The technician, Adam, arrived on time, explained the issue clearly, and completed the repair with efficiency and precision. His attention to detail and pride in his workmanship were evident throughout. Equally commendable is the company’s management, who ensured excellent communication and follow-through, including timely documentation and a receipt for the service. It is rare to encounter such a combination of technical expertise, customer service, and professionalism. I would not hesitate to use their services again or refer them to others. A Trusted Service Company.
- R. Jackson
Product:
Petaluma, CA
Adam was fantastic! Professional, knowledgeable and efficient. He took the time to explain what he did and he made sure that everything was installed perfectly. Couldn’t be happier with his service!
- Kimberly Lasley
Product:
Napa, CA
Precision Garage Door was excellent. They were out to fix our broken garage door less than 24 hours after we called them. Their technician, Adam, was very professional and came fully prepared to deal with whatever was required to get us going again. Our garage door hardware and broken spring was very old and Adam explained what was needed to bring it up to a modern standard. The work was done efficiently, and we were back up and running in just a few hours. I would definitely recommend these guys and would absolutely recommend Adam.
- Michael Krutz
Product:
Fairfield, CA
Raymond was very nice and knowledgeable about garage doors
- Sandy Shields
Vallejo, CA
Solved the problem.
- Robert Wood
Product:
Santa Rosa, CA
Your TV ad was helpful with my choice of which co to choose for the service. The time for service was agreed and I made a clear area under the door opener. The service person came at the agreed time and told me about the new code upgrades. I decided to go for a new opener. The service person had the new opener on his truck and proceeded to remove the old and replace it with a new. He explained the operation, cleaned up and went on to the next job.
- Pat Lewis/ Jerry Thoman
Product:
Napa, CA
Raising my rating to excellent as Raymond called me right back and my installation including outside lighting and everything is working perfectly! Thank you and I and my wife wholeheartedly recommend Précision North Bay! Thank you Raymond Foster for your great work!
- John Chappell
Rio Vista, CA
Raymond was fantastic and fixed the mess the first tech left.
- Clinton Webber
Product:
Sonoma, CA
I chose Precision Garage Door of Sonoma Napa because of the excellent service provided previously (a year ago) when a fairly major repair was needed. This time the problem was minor and corrected quickly. Raymond on both visits was highly efficient, great at giving helpful explanations, cheerful, friendly, & courteous.
- Karen Thatcher-Smith
Sonoma, CA
Precision Garage Door is a local business in Sonoma. Their employee was on time and efficient and also clearly explained what was needed to repair. In less than one hour new parts were installed and it now operates quietly and smoothly. Great job Raymond.
- Jim Danaher
Product:
Vallejo, CA
Raymond and Tyler were friendly, courteous and very efficient. Repair done in less than 15 minutes. Excellent service.
- Anton Franckeiss
Sonoma, CA
very pleased with the service
- Diane O'Donnell
Napa, CA
Perfect Great job , great people Very happy Greg
- Greg Simon
Vallejo, CA
Raymond was great. Friendly helpful and very knowledgeable. He know all about our door as it was several years old. If we need anymore work done we will definitely use your service. Jan M.
- Jan M
Santa Rosa, CA
I’ve used Precision services in the past so it was a done deal to call them when my garage door suddenly stopped lifting. The service men were very polite and efficient, all work is guaranteed and the parts they used have a lifetime warranty. They inspected the entire rig and told me everything else was in good shape, didn’t try to sell me a new system. They worked with integrity, something I really appreciate.
- Nancy Pritchard
Product:
Sonoma, CA
Our service person, Chase, was at our house within a few hours of my initial call. He was very professional and quickly walked me through the problem with our door as well as several options. He had everything with him to do the work that day, but we had some conflicts in the ceiling area that I needed to remedy. He was back the next morning to finish and the work is great (and he stuck with his initial estimate)! I would highly recommend Chase and Precision Garage Doors. Chris
- Chris Haegglund
Product:
Bodega Bay, CA
Top notch service. Scheduled quickly, repaired our opener right away. Props to Chase for really good work and attitude - the right kind of customer service!
- Joe Faber
Fast service. Nice, patient knowledgeable technician. Very satisfied.
- JC