Read what people are saying
about Precision Garage Door
Precision Garage Door of Sonoma & Napa Countyhas received 49 reviews, averaging 4.90 Stars:
Sonoma, CA
Product:
Vacaville, CA
Raymond was excellent.He was straight forward on what he found wrong with my door and what the repairs would cost. He was obviously experienced and knew what he was doing. 5 stars is not enough- I'd give him a 6+ and will utilize Precision for all future repairs.
- Michael Ramos
Dixon, CA
Raymond was very professional, courteous and helpful. He called to let us know when to expect him, and he was there when he said he would be. Really like our new garage door opener that Raymond was able to install in about an hour. A+ all the way!
- Edward Shimel
Product:
Vacaville, CA
Raymond, the technician who did my work was timely, polite, professional, efficient, found the problem and fixed it. He explained and answered questions well and made sure I understood. Overall, I would rate him a 10 out of 10 with 10 the best. Due to that I would use your service again, despite having a warranty contract that I pay for every year and now may get rid of them. I just see at the bottom of this page you allow for military and senior discounts, I didn't realize this from your advertisement. I have both retired Airforce and State employment along with being age 69. Thank you, Jackie Bowyer
- Jackie Bowyer
Fairfield, CA
Outstanding service and the technician was knowledgeable, explained the process well. Thank you.
- Anthony Coleman
Product:
Vallejo, CA
Precision Garage Door of Sonoma/Napa has always done an amazing job of repairing our garage door. Jordan gave us excellent customer service and is an amazing part of this company’s team. You will not be sorry if you go with this company!
- Andrea Mace
Vallejo, CA
I'm very pleased with the new opener, however, we were only able to get one iPhone to connect to the camera. The instructions suggested that I could connect by sharing with my wife's phone but when I tried to connect it wouldn't do it. I'm disappointed with that. Raymond is an excellent tech but it would but a great service if the tech could connect all the phones and iPad. This would have been a 5 star if all that would have worked! bob and ramona
- Bob Sampayan
Product:
Petaluma, CA
raymond is a great rep for your company
- William Brady
Benicia, CA
Our technician, Jordan, was very courteous and professional. He came on time and provided excellent advice on how to take care of our garage unit. He is an asset to this company. Through this experience with him, your company has earned a repeat customer for our future needs. Thank you.
- Jennifer Lopez
St. Helena, CA
Fast and friendly service, on-time and excellent technician who understood and solved our problem.
- Richard Popko
Product:
Rohnert Park, CA
We replaced our 35 year old door, it was on borrowed time but still worked. The people and the products exceeded my expectations. Thank you Raymond, Troy and the entire staff. We love it ! Its beautified our home and its so quite! Best regards, Jeff and Paula
- Jeff Granskog
Product:
Benicia, CA
We had Raymond show from Precision within 2 hours of calling , he was very knowledgeable and gave us many options to choose from. The installation was quick and easy and removed the old system and cleaned up fully when he was done. We had a Lift Master for 18 years and I swear by them , the only thing I don't like is that our new Lift Master will not hook to two of our three vehicles because Home Link requires you to buy an adapter . For the cost I would have thought Lift Master would have included it.
- RGW
Product:
Suisun City, CA
Excellent job by Raymond. Explained everything perfectly. Perfect asset to the company.
- Sneh Kumar
Product:
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At this point I am very satisfied with my garage door repair. The technician was very friendly, efficient, and quick. He knew right away what the problems were. He explained what needed to be accomplished and the cost. He offered some other services which we at this point decided not to get accomplished. He did not try to pressure us into further repair/replacement, which I very much appreciate. He went right to work to fix what we agreed upon and did an excellent job. My only complaint if any is that I have not received a receipt for cost and the work accomplished. I would recommend this company to someone needing repairs or replacement to their garage door/s.
- Joe Neff
Product:
Sonoma, CA
Raymond was efficient and explained the issue with our garage door and made sure we had all the information on how to move forward with an upgraded unit.
- Jennifer Preston
Petaluma, CA
We chose Precision because of your TV advertising and you came up first in our Google search. Raymond Foster was our technician and was outstanding. He arrived within your service window, identified the problem in seconds (literally - a busted spring), and was in and out in less than an hour. He was bright, personable, and took the time to explain what had gone wrong and why. He also told me about annual maintenance service which we plan to start using. Precision also did a great job texting/emailing us updates on timing and background on Raymond prior to his arrival. Thank you!
- John Abbott
Vallejo, CA
Setting an appointment was easy and it was set for the same day. Service technician call to let me know he was 30 minutes away. Raymond arrived exactly 30 minutes later. Experienced personnel are invaluable to a service company. I briefly explained my problem and Raymond quickly had a solution that worked the first time. 5 star rating for Raymond and Precision Door.
- Greg Young
Product:
Napa, CA
On time. Courteous. Competent. Friendly. Reasonable price.
- Steve Kroyer
Sonoma, CA
Raymond was on time and knowledgeable He fixed the problem and didn’t overcharge. I will recommend him
- Bill Young
Product:
Sonoma, CA
Raymond was great.
- Ned Forrest
Napa, CA
Thank you Troy! Raymond and Jordon were awesome great job and service. Outstanding I highly recommend.
- Barbara Torres
Product:
Sonoma, CA
My garage door failed last night (Sunday) with no warning and our car was stuck inside, I booked an online appointment for this morning and our tech, Jordan, arrived at 8:30 am, took a look and gave me 3 options for the repair. Jordan explained all the options clearly and as the garage door and equipment was at least 30 years old, I opted to have everything updated as the torsion spring was snapped causing the problems. Jordan did a great job and would explain his work and progress to me when I checked on the progress being made. The work took a little longer than he estimated and I would be fine with paying for his extra time, but the original estimate was what I paid. The door opens and closes as smooth and quiet as I have ever heard. A job well done!
- Mark Solomonson
Product:
Sonoma, CA
I was greeted on time as scheduled by Raymond; who was very personable, courteous, honest, and professional. He quickly resolved my garage door problem and answered all of my questions concerning my garage door opener with patience and respect. I would not hesitate to call Precision again for their excellent service, and they have earned my highest recommendation.
- Rick Jones
St. Helena, CA
I had the best experience with precision. Troy came out with Raymond and made a garage door that I wanted to re-use work. All other companies would only up sale me to a news door. It took a couple visits as it is a heavy duty door, but they made sure everything was correct and working. Would only recommend them for your garage door work.
- Eddie Clark
Product:
Petaluma, CA
Raymond was timely and honest. Polite and efficient
- Max Marengo
Product:
Fairfield, CA
Raymond came out and was able to quickly determine my issue. He was knowledge and efficient. My garage door is working now and I learned a few things to keep it functional from Raymond. Thank you!
- TAYLOR
Sonoma, CA
Excellent service - good communication, on time, efficient, best result possible!
- Kevin B
Benicia, CA
Raymond was a great technician and took the time to provide the options to repair our garage door. Raymond has a great attitude! He fixed the door 100% in a timely manner. Thanks Raymond!
- Carole Guzman
Product:
Sonoma, CA
Raymond Foster provided good serve. The required part is now on order. Thanks!
- Will Honeybourne
Santa Rosa, CA
Raymond Foster was amazing, he got straight to the problem and had my garage door working as well as my remotes, he was a pleasure to work with and answered all my questions in a very professional manner, I will be recommending Precision Garage Doors to all my new neighbors here in Fountaingrove! Sincerely, Kimberly Zander
- Kimberly Zander
Product:
I received a prompt response on my request for service. The technician, Raymond Foster was friendly, knowledgeable, and went about his work in a professional manner replacing a faulty/old garage door opener at my home. I don't usually write reviews but Precision and Mr. Foster were exceptional.
- Al Melendez