Read what people are saying
about Precision Garage Door
Precision Garage Door of Sonoma & Napa Countyhas received 170 reviews, averaging 4.91 Stars:
Santa Rosa, CA
Petaluma, CA
We had the pleasure of meeting Sal yesterday when he came to look at our garage door opener. Very informative and a pleasure to talk to. He explained what was wrong with our garage door and provided a fix to help us ion the future. Never felt any pressure from him just pure enjoy to explain so we could understand. I wish more businesses out there had such great workers as you have with Sal. Precision Garage Doors is my go to repair.
- Karen Rathe
Sonoma, CA
Salvador was on time, professional, knowledgeable and courteous. Precision is a well run company!
- Lynn Dalton
Suisun City, CA
Our appointment for repair on our jammed garage door and opener went very smoothly and Devin arrived on time and got to work repairing the door. Just so you know, Devin was extremely polite, courteous and he was very neat in completing the job. Quite simply, every aspect, from my initial contact this AM until the job was complete, paid in full and Devin made his way to his next appointment. We couldn’t be more satisfied with our experience with your outfit today. Thank-you, Paul & Lillian Wiggins Suisun City, CA
- Paul Wiggins
Sebastopol, CA
I found your company on line. Responded that same day. When the guy arrived he was very friendly. Did a fast and quick check and told me the door was in very good condition. The problem was that the door refused to close. After checking the door he went directly to the motor and reset it. It worked! Next time I need work on my garage door your company will be the first I will call. I think the technician’s name was Devan?
- Jose Avila
Santa Rosa, CA
Devon showed up on time. He was very nice and professional and I would definitely recommend him and Precision Garage Door Repair to all my friends and neighbors!
- Bruce Marks
Product:
Napa, CA
From the first call last Monday, I was very impressed with your company. A live person answered the phone quickly, gave me a quick quote to install the Garage Door unit i purchased separately without trying to sell me other products and services. I decided to schedule an install, called at 4:45 pm on Thursday and was on the schedule for Friday, the next day, at 8:00 am with Salvador Ramos. Salvador called me at 7:45 am informing his ETA was potentially 8:05, 5 minutes late due to road construction in Napa i was very familiar with. He arrived at 8:00 am sharp and was super nice and professional. He saw my door opener, complimented the unit and knew exactly how to install it which didn't surprise me when he told me he was in the business for nearly 25 years. I needed new rails, fortunately his truck had every extra part you could imagine, so the additional parts needed was an afterthought. Salvador was confident, efficient, thoughtful, caring and just an overall, great guy with a likability factor of 10! He showed a few small concerns with my track and offered to assist, but I told him it was an easy fix I could handle myself, but I appreciated his thoughts. Overall, 5-Star review and after paying, I felt I got a deal!!
- Tom Jarman, Mappellation
Sonoma, CA
Devin did a great job for us installing a new unit. He was very knowledgeable and professional. Highly recommended Precision and him
- Frank Zona
Product:
Napa, CA
WOW ! What great service and very reasonable pricing. Salvador came to check out my situation with my garage door, gave me suggestions, worked up a price ( more than fair) and said he could get the job done on the spot ! I've never heard of such a thing !...... He did a GREAT job. Exceeded my expectaions and made me a "HAPPY" customer. I highly recommend using this company.
- David Donati
Product:
Cloverdale, CA
I picked Precision because I knew they were professional grade and would get my job done right, and they (David) came on the very same day and exactly on time. He was a good man… and always on my job. I’d recommend him for any garage door job!
- Ken Fedder
Product:
Sonoma, CA
Service for garage door breakdown; it ceased rolling. Guy who came drilled key to gain entry, did adjustment to restore working. But then he tried 'upselling' an old lady! Said I'd soon need a new motor and other parts at over $1300. Not convinced, I had the guy who ages ago did a repair take a look a few days later. He found zero wrong with the motor, and ID'd the roller as near the end of life-which he'd said four years ago; consistent diagnosis. And the cost will be less. And he charged me zero for the visit. Trying to sell seniors a new motor with backup battery is 'up selling'. Fortunately, I got a second opinion.
- Marrylnn E.
Sonoma, CA
Sal was courteous and professional - he completed the replacement of the exterior garage door keypad quickly and efficiently. He also performed a safety check and recommended I purchase garage door lubricant to extend the lifetime of the springs and rollers.
- D Thornley
Product:
Sonoma, CA
I choose precision because it had the best rating of the companies servicing garage doors. I am pleased with the results as the repairman did a great job, my door was a mess and he fixed perfectly. problem solved and very helpful also I could have someone out in a day, very quick response
- Marilyn Reed
Product:
Napa, CA
Quick and easy Raymond was professional and kind and nice. Great experience.
- Ryan Wheelhouse
Product:
Windsor, CA
Salvador was a great representative for your company. He came in explained every detail before doing anything, quoted me some rates before the work began and made sure everything was working correctly multiple times before he and I were satisfied with the work. I can't say enough about him, he was very personable, courteous and professional. I would have given a five-star review, but the price was a little more than I thought it would be. Otherwise, it was a job well done.
- Daniel Lopez Jr
Product:
Santa Rosa, CA
Booked a same day appointment at 11:00 am, Raymond, the Technician, arrived around 1:30 pm. He quickly idenfitied that the automatic garage door lock was faulty and had the correct model on his truck. The replacement and lubrication of the door was completed in about 20 minutes. Best experience I've ever had on a home repair!
- Mark Rubash
Product:
Sonoma, CA
Great job, quick response. Devin was particularly good. His work ethic and communication skills are excellent.
- Gary Lyman
Product:
Healdsburg, CA
Thank you, Precision Door, for doing an excellent job on my new door opener installation. The unit works great, and your attention to detail is second to none!
- Tony G.
Product:
Vallejo, CA
From calling and speaking to office, getting an incredibly fast appointment and person showed up at earliest appointment window..I was in shock! A good shock! Raymond was amazing! The garage door situation is much better now. He answered my questions and was very efficient. I can open the door with confidence..It has new springs as well and I will not be trapped in garage in an emergency. It was updated to meet new safety guidelines. He also showed me how to oil the door and what to avoid doing to not mess it up..tools near door etc. Very efficient and friendly.
- Laura
Product:
Sonoma, CA
Devon did a great job replacing our garage opener on short notice. He was courteous and professional and walked us through our options. Would highly recommend Precision for any garage door repair or service.
- Mark W
Product:
Santa Rosa, CA
Friendly, efficient and knowledgeable.
- Judy Mahoney
Sonoma, CA
Raymond and Troy were quick and thorough. I thought I was going to have to replace the garage panel and other pieces of the door and they were able to fix the coil/spring and saved me over $1,000.
- Candice Michael
Santa Rosa, CA
Raymond was fantastic from start to finish. He arrived right on time, quickly diagnosed the issue, and had my garage door running smoothly again in no time. He replaced the broken spring, cables, and a few worn-out rollers. The whole process was fast, professional, and reasonably priced. Highly recommend Raymond and the Precision Garage Door team to anyone needing repairs done right the first time!
- Brian Connor
Napa, CA
Raymond was friendly and did a great job on fixing our garage door problem
- David Harding
Santa Rosa, CA
A referral from a neighbor. Raymond was our technician and he was excellent. Very professional, knowledgeable about what I needed and he proceeded to perform the work. Excellent customer service.
- Claude Corvino
Product:
Fairfield, CA
Committed to returning Thursday morning 11/6/2025 to repair MY Q connection for door to open remotely. Very knowledgeable and professional.
- Vince Sinni
Napa, CA
Your install team did a great job! Very courteous and professional! Thank you!
- Tom Porter
Product:
Dixon, CA
Thank you to Raymond and Devon for being courteous and efficient. They explained the services and what may be needed. They also listened to all concerns.
- Angela Remides
St. Helena, CA
Technician was curious, clear communicator, problem solver.
- Mark Smithers
Product:
Sonoma, CA
Courteous, friendly, knowledgeable. Both the office staff and Salvador. You are a reliable company and you stand behind your work. Dependable. Thank you.
- Maureen Stull
Devin Exceeded my expectations! He was kind and professional and sensitive to my needs Very efficiently completed the job
- Estelle Trujillo